On August 5, 2010, the American Bankers Association (ABA) announced that it had sent a letter to federal regulators and enforcement agencies, requesting that they confirm in their “interagency guidance, updated exam procedures, and where appropriate amended regulations” that the burden-shifting framework used by the Supreme Court in Texas Department of Housing and Community Affairs v….
On August 10, 2015, HUD announced that it had reached settlement agreements with two regional mortgage companies over allegations that the companies failed to comply with HUD’s Fair Housing Act regulations. Both companies obtained approval from HUD to originate FHA-insured mortgage loans. According to HUD, one of the companies charged illegal…
On August 5, 2015, a bank revealed in an U.S. Securities and Exchange Commission filing that the U.S. Department of Housing and Urban Development (“HUD”) Office of Inspector General and the U.S. Department of Justice (collectively, the “Government”) are currently investigating whether the bank complied with underwriting requirements on loans…
On August 4, the Federal Trade Commission (FTC) announced that it had reached a settlement with a national credit repair company and its officers over allegations that they misrepresented the nature of the services provided to Spanish-language consumers. The complaint, filed on March 16, alleged that the company charged consumers up-front for credit repair services, falsely claimed…
On August 4, 2015, the Consumer Financial Protection Bureau (“CFPB”) announced that it filed a complaint against several interrelated offshore companies accused of engaging in usurious lending. The complaint alleges that the companies originated, serviced and collected payday loans from consumers in all 50 states through the Internet. It is alleged that companies collected money…
On August 3, 2015, a national bank revealed in an U.S. Securities and Exchange Commission filing that its student loan servicing practices are under investigation by the Consumer Financial Protection Bureau (“CFPB”). The bank indicated that it is cooperating with the investigation and anticipates the CFPB may order it to remediate its customers and/or…
On June 1, the Federal Deposit Insurance Corporation (FDIC) entered into a consent order for civil penalties against a local Massachusetts bank concerning alleged violations of the Flood Disaster Protection Act of 1973 and Part 339 of the FDIC Rules and Regulations. The FDIC alleged that the bank made loans secured…
The Consumer Financial Protection Bureau (CFPB) has set its sights on debt collection practices again. In April, we wrote about the CFPB’s $63 million settlement with a mortgage servicer, Green Tree Mortgage, in part for Green Tree’s alleged treatment of mortgage debt. On July 8, 2015, the CFPB once again demonstrated it was…
On July 30, the Federal Trade Commission (FTC) announced that it will mail checks totaling over $969,000 to consumers who lost money as part of a credit card interest rate reduction scam. In June 2013, the FTC brought suit in the Middle District of Florida against a payment processor and telemarketing company,…
On July 30, the Consumer Financial Protection Bureau (CFPB) announced that it entered into a consent order with a national mortgage servicing company, resolving claims that the servicer engaged in unfair and deceptive practices in violation of the Consumer Financial Protection Act. The CFPB alleged that the servicer failed to honor modifications…
On July 29, the United States Attorney for the Southern District of New York announced that co-conspirators in a mortgage modification scam pled guilty to conspiracy and fraud. The defendants, through a mortgage modification company, collected fees from residential mortgage holders and promised consumers that the company would either secure them a mortgage modification…
On July 28, the Consumer Financial Protection Board (CFPB) announced that it entered into consent orders with a mortgage payment processing company and servicer related to allegedly deceptive advertisements. The consent orders allege that the payment processer partnered with servicers to market and an provide electronic payment system that directly debited…
On July 28, the North Carolina Attorney General announced that it obtained a default judgment against a mortgage broker and its president in North Carolina Superior Court. The Attorney General brought claims against the defendants under the North Carolina Unfair and Deceptive Trade Practices Act, N.C. Gen. Stat. § 75-1.1. The Attorney General alleged that the…
On June 25, 2015, the CFPB published nearly 8,000 consumer complaint narratives on its website for the first time. The CFPB complaint database has been “live” since June 2012. However, the database initially included only basic, anonymized data about the nature of the complaint; including subject matter and a general…
On July 23, 2015, the Consumer Financial Protection Bureau (“CFPB”) filed a complaint and proposed consent order in the United States District Court for the Eastern District of California in connection with a settlement reached with a student loan lender that offered fee-based assistance to consumers filling out the federal government’s Free Application…
On July 22, 2015, the Consumer Financial Protection Bureau (“CFPB”) issued a consent order against a national bank and its affiliates for its servicing practices affecting private student loan borrowers. The order asserts that the bank violated various sections of the Consumer Financial Protection Act of 2010 (“CFPA”) and the Fair…
Goodwin Procter partner and chair of the firm’s Consumer Financial Services Litigation Practice, Thomas Hefferon, will serve as the conference co-chair and speak on a panel titled “Consumer Finance Class Action Litigation and Settlement Trends and New and Emerging Procedural Considerations: Certification and Other Procedural Developments, Offers of Judgment/Full Relief,…
On July 21, 2015, the Consumer Financial Protection Bureau (“CFPB”) issued a consent order requiring a national bank and its subsidiaries to provide roughly $700 million in consumer relief due to the bank’s practices relating to its credit card services and add-on products. The consent order states that a CFPB review of the bank’s practices…
On July 17, 2015, the Attorney General for the State of Colorado (“Colorado AG”) filed a lawsuit in Denver District Court alleging that a retailer and its related companies repeatedly violated Colorado’s consumer lending laws concerning credit extended to military servicemembers. The action is the second lawsuit filed by the Colorado AG in the…
On July 9, 2015, the CFPB published a set of Consumer Protection Principles it believes should guide the financial industry in the development of newer, faster methods of payment. These Principles, though merely suggestions, may help members of the financial industry anticipate the expectations of their regulators and develop new…