Goodwin’s Consumer Finance Insights (CFI) monitors, reports, and analyzes the latest legal news, activity, and developments impacting the consumer finance industry. Consumer financial services companies—whether banks, fintechs, nonbank and alternative lenders, payment providers, or industry vendors or service providers, like digital advertisers and lead generators—face a constantly shifting and maturing regulatory and legal landscape. Growing from the Financial Crisis, today more than any time in history the consumer finance industry must confront a robust and growing body of industry legislation and regulation, all while under the microscope of sophisticated enforcers, like the Consumer Financial Protection Bureau (CFPB), Federal Trade Commission (FTC), and state regulators and attorneys general. It is critical for in-house and outside corporate counsel, compliance departments, and business executives to stay informed and aware of these developments to navigate institutional, reputational, and legal risks. Goodwin’s CFI is a singular source of the most recent industry news and latest enforcement activity for you to leverage. Here, you will find links to original enforcement documents, enforcement activity statistics, and reports, analysis, and commentary from Goodwin’s leading Consumer Financial Services Litigation and Enforcement practitioners.

CFPB Settles with Online Debt-Settlement Company for Alleged CFPA and TSR Violations

On April 13, 2021 the Consumer Financial Protection Bureau (CFPB) announced that it reached a settlement with an online debt-settlement company to resolve alleged violations of the Consumer Financial Protection Act (CFPA), 12 U.S.C. §§ 5531, 5536(a), 5564, 5565, and the Telemarketing Sales Rule (TSR), 6 C.F.R. Part 310. According to the complaint, the…

Read More

Minnesota AG Announces Settlement with Student Loan Debt Relief Company

On April 13, 2021, the Minnesota Attorney General Office (Minnesota AG) announced that it reached a settlement with a California-based student-loan debt-relief company resolving alleged violations of Minnesota’s Debt Services Settlement Act, Prevention of Consumer Fraud Act, Minn. Stat. § 325F.69, et seq.,​ and Uniform Deceptive Trade Practices Act, Minn. Stat. § 325D.43, et seq. The Minnesota…

Read More

Pennsylvania AG Settles with Student Loan Debt Buyer for $2.6 Million

Piggy Bank with a Graduation Cap

On April 6, 2021, the Pennsylvania Attorney General (Pennsylvania AG) announced that it reached an agreement with a Texas-based debt buyer concerning a portfolio of student loan debt it purchased from a now-defunct for-profit college. According to the Pennsylvania AG, the debt purchaser purchased the portfolio of loans after the for-profit college abruptly closed in December 2018 due to…

Read More

CFPB Announces $860,000 Settlement with Debt Collection Company for Alleged Deceptive Practices and CFPA Violations

​On April 6, 2021, the Consumer Financial Protection Bureau (CFPB) announced that it entered into a consent order with a third-party debt collection company and its former owner for alleged violations of the Consumer Financial Protection Act (CFPA), 12 U.S.C. §§ 5531, 5536 and Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. § 1692 et ​​seq. The CFPB alleged that…

Read More

CFPB Releases Annual Report on Administration of the Fair Debt Collection Practices Act

On March 19, 2021, the Consumer Financial Protection Bureau (CFPB) released its annual report to Congress regarding its administration of the Fair Debt Collection Practices Act (FDCPA).  The CFPB and the Federal Trade Commission (FTC) share government enforcement responsibility for the FDCPA, and work together to coordinate their respective efforts…

Read More

FTC Settles with California-Based Mobile Banking App Over Interest Rates and Access to Funds

FTC

On March 29, 2021, the Federal Trade Commission (FTC) announced that it had reached a settlement ​with a California-based mobile banking app, resolving allegations that the company had misled consumers about their ability to access their funds and the interest rates they would receive on their accounts. As we reported ​in November of last year, the FTC alleged…

Read More

New York DFS Finds Credit Card Underwriter Not in Violation of ECOA

On March 23, 2021, the New York State Department of Financial Services (“DFS”) announced that it had issued a report summarizing its findings on the compliance of the underwriting of a technology company’s credit card with fair lending practices and the Equal Credit Opportunity Act (“ECOA”). DFS began investigating the credit card’s underwriter, a…

Read More

HUD Approves Settlement with Mortgage Lender Resolving Claims of Lending Discrimination

On March 19, 2021, the U.S. Department of Housing and Urban Development (HUD) announced ​that it approved a settlement with a national mortgage lender concerning allegations that the mortgage lender discriminated against a consumer in violation of the Fair Housing Act (FHA) when it denied the consumer’s mortgage loan application. The consumer filed a complaint with HUD…

Read More

State Statute Prohibiting Surcharges on Credit Card Purchases Held Unconstitutional

On February 25, 2021, the United States District Court for the District of Kansas issued an opinion granting summary judgment in favor of CardX, LLC (CardX), and found unconstitutional “a Kansas law that prohibits sellers from imposing a ‘surcharge’ at the time of sale on consumers who pay by credit…

Read More

HUD Approves Conciliation Agreement with National Mortgage Lender Resolving FHA Violations

On March 8, 2021, the U.S. Department of Housing and Urban Development (HUD) announced​ that it had approved a conciliation agreement between a national mortgage lender and an African-American woman (the Complainant), resolving allegations that the mortgage lender provided an inaccurate appraisal of the Complainant’s home due to her race in violation of the Fair…

Read More

Washington State Court Rules that Student Loan Servicer Violated the Washington Consumer Protection Act

On March 5, 2021, the Washington Attorney General’s Office (AG) announced that a Washington State court ruled against a student loan servicer, finding that the servicer violated the Washington Consumer Protection Act by engaging in unfair and deceptive conduct related to its representations related to a “co-signer release” program. The partial summary judgment order…

Read More

CFPB File Suit Against Payment Processor for Allegedly Facilitating Internet-based Scam

On March 3, the Consumer Financial Protection Bureau (CFPB) announced that it filed a complaint in the U.S. District Court for the Northern District of Illinois against a Chicago-based payment processor for alleged violations of the Consumer Financial Protection Act (CFPA), 12 U.S.C. §5531 and 5536(a)(1)(B), the Consumer Fraud and Abuse Prevention Act (Telemarketing Act), 15…

Read More

Eleventh Circuit Holds Administrative Feasibility is Not a Requirement for Class Certification

On February 2, 2021, the United States Court of Appeals for the Eleventh Circuit issued a significant decision holding that a putative class representative does not need to establish an administratively feasible method to identify absent class members as a pre-requisite for class certification under Federal Rules of Civil Procedure…

Read More